Delve into the importance of game testing to identify and resolve bugs, glitches, and performance issues and ensure a seamless player experience.
OVERVIEW
Game testing, also known as video game testing, evaluates and assesses video games to ensure they meet specific quality standards before being released to the public.
It is the process where team testing efforts are focused solely on the gaming applications, as expectations from each element in the game application are very high for someone who plays a game regularly.
Therefore, testing needs to be extensively planned and executed perfectly to meet that expectation. Surprisingly, a gaming application is much more than characters and controls, making game testing a difficult but exciting area.
The most straightforward explanation of game testing is that it is the process of testing a gaming application. However, things may be more complex than they may be, for, say, a static simple web application.
A game is much more complex than a web application, with many elements networked together to work in sync with each other. For instance, if the network is slower than expected, one cannot drop down the quality of the rendered web page to make things faster.
So, we skip this setting in web development. However, in game applications, gamers do make use of resolutions based on several reasons. They may vary from the screen’s ability to view a particular resolution, slower network connection, or to save bandwidth.
Game testing ensures that all the elements in a game application are bug-free and work as intended on the target devices. If we consider it to be a mix of many types of web applications where one focuses on UI, one on video elements, one on graphics, etc., we might not be entirely wrong.
This makes us conclude one thing even before starting the exploration of these elements, i.e., it cannot be conducted similarly to other types of testing. Game testing needs particular attention, and there are a lot of reasons to support this statement.
The game development journey taken over the last fifty years is nothing less than remarkable, from games like Space Invaders in 1978 to high-end games like Red Dead Redemption 2. They have built up billion-dollar organizations from the ground up, and sometimes, just a single game has been their lucky charm. This tells us how much an organization has at stake when a new game or version of an existing game is released to the users.
When a tester is testing a game application before release, the following gets affected by his work:
This is important because one organization rarely focuses on a single franchise of games over a long period, say 20 years. They try to experiment and follow the trend as well. For a new organization trying its hands for the first time, a lot of expense can go into marketing, gameplay reviews, building trust, etc.
However, all of these things are optional when the organization has already made its mark through one game, as gamers are loyal to such aspects, and if they do not play regularly, they will try it once and experience it.
If the game remains as popular as it is, the revenue will only increase over time. But all this depends on a bug-free application. The number of users starts to decline if the application is buggy, and therefore, a huge loss of revenue can be observed. This can also be irreversible due to loss of trust.
This is an important skill to attain by a tester who can act as a user and ensure that the application will engage the user and keep him going. This is not required in any other application testing except when the application is a game.
Other than these game application-specific factors, we can also assume the generalized factors in the testing department. For example, checking test coverage, analyzing usability criteria, etc.
When we talk about game types, we can divide this category into two parts:
The first category is the game genre. It can be an arcade application, a racing application, etc. With the increase in the number of game application users (especially mobile game users), organizations try to differentiate themselves from other competitors and constantly invent new categories.
With over ten main game genres and countless subgenres, discussing this category could result in a rant with little value.
The second category, however, can summarize all these genres and all those apps to give us more insights about their behavior and testing approach.
The first thing a team decides before development begins is the platform for which the application needs to be developed. It is a crucial decision because of different frameworks, technologies, and developers are often different for different platforms. All these parameters expand even further when we develop a game application.
These are the three major mobile operating systems. There are multiple other systems for mobile as well, but the market share is meager, which is reflected in their game development process.
They have multiple components attached to them, such as a keyboard for key-related functions and a mouse for cursor-related functions. This makes the testing of a desktop game highly complex and challenging.
As with mobile, desktop operating systems are also large in number, but the above three cover more than 90% of the market.
Manufacturing and distributing the console to the world is a highly high-cost-intensive job. Due to this, console manufacturers are limited, and whatever products are in the market are priced towards a high point. This restricts the majority of people from buying video consoles. However, we still find that 3 out of 5 people play games on video consoles.
Such a huge demand is catered by the following consoles:
Currently, these three players have captured the complete market of video consoles, and as a tester, testing on these platforms should be enough.
Both approaches require additional development work, especially when installing directly on the VR due to operating system issues. The games supported in VR include Half-Life: Alyx, Assetto Corsa, etc.
These are the actual physical machines that need their respective supported games to run. However, we can also achieve the same using virtual machines that let another operating system run on top of a different operating system. This method works, but with a couple of glitches:
Using the real physical machine for which the game application is intended to run is recommended to make the most use of the features.
A software tester who works on game testing is called a game tester. However, vice versa is not true. There are specific skills that a software tester needs to acquire for game testing.
A gaming application needs constant engagement from the user; otherwise, losing them is risky. We cannot wait to optimize this behavior after the release, as the risk is too high. In such scenarios, only a tester with an eye for gaming applications can help. He needs to be interested in games with a past gaming experience that can make him a perfect candidate for this job. A software tester might test the documented functionalities perfectly, but a game tester can test the “game” as it is intended to be “played,” not “developed.”
The second most important quality in a game tester is their knowledge of existing games in the same genre and platform. While releasing a game, we must be aware of our competitors and their offerings. This helps us take advantage and gain an edge over them.
This quality of a game tester will also help point out specific bugs or issues that can only be discovered by playing and not through automation testing, as we do through usability testing in software. For an organization starting to develop games, it is vital to hire people with these qualities; otherwise, the organizations need to hire freelancers to do this job, which is always costly and not secure.
Aspect | Game Tester | Software Tester |
---|---|---|
Primary Focus | Testing video games for quality and gameplay. | Testing software applications for functionality and performance. |
Skill Set |
|
|
Testing Approach | Tests games as they are meant to be played. | Tests software based on specifications and requirements. |
User Engagement | Requires constant engagement as players. | May not always require constant user engagement. |
Competitive Awareness | Needs to be aware of competitors and their offerings in the gaming industry. | Competitive awareness may not be as critical for software testing. |
Bug Discovery | Can discover specific bugs and issues through gameplay that automation testing may miss. | Relies more on structured testing methods and automation for bug discovery. |
Cost and Hiring Considerations | Important to hire individuals with gaming experience and skills. Freelancers may be needed if in-house expertise is lacking. | Typically, in-house testers with software testing. |
As we need a different skill set for testing a game application, so is the case when the testing approach is finalized. Considering game testing similar to software testing can turn the release strategies upside down with many bugs and possibly the application's early death.
To compare the stark differences between the two, we can take the following parameters that give us the clearest view for better understanding:
This is hard to achieve on a laptop or desktop. Due to this, when we start to test games, a long platform queue awaits us, demanding the repetition of the same experience on all of them. This is also reflected in the survey where developers are asked about their priorities when it comes to game development.
Naturally, a single tester cannot test all these platforms. This creates a demand to hire more testers with the same skill set and coordinate if there is a bug to be resolved on all of the platforms. Finding like-minded testers for the same game genre and experts in a platform is a challenging job in itself.
This is not true with game testing. If we start planning a game test, the application quality will be inferior. It happens because of a user's behavior with a game application that is always random, unlike a web application where developers can easily control the flow. Requirements are gathered at a minimal rate to understand the critical functionalities, but planning is kept to a minimum in game testing.
When it comes to game testing, the actions are random in nature. We cannot imitate most functions and, therefore, depend heavily on manual testing to do the heavy jobs.
With a larger team working together on overlapping areas, excellent coordination is required to avoid missing crucial bugs. In addition, we also need to have management overheads that can take up a lot of time and not leave much for the actual test execution. While manually achieving this feat could be challenging, cloud-based platforms/tools can provide a centralized system to showcase all the information and activities done by team members. It helps keep everyone’s work in check.
Game testing does not have a plan like software testing. Game testers might not follow the process as they do today for any version in the future. It is unpredictable, and this makes it perfect for exploring crucial bugs. Due to this nature, game testing is termed “random” or “unplanned.”
Game testing follows a different approach for release due to the magnitude of risks involved. A game application cannot afford a bug as the word can spread quickly in the gaming community, and users may never return due to a bad experience.
On top of it, game development costs much more than, for instance, a web application. No organization can, therefore, afford to start from scratch multiple times. All this makes us release the game application in phases to explore bugs not caught during the testing cycle. For this, organizations prefer beta testing.
Beta testing is a part of the testing cycle where a normal user acts as a tester intentionally or unintentionally. For this, applications put down a beta sign over the application, marking it unstable for global use at the current stage.
Developers also release a notification to gather the testers as quickly as possible for early releases. Once the beta application is installed, it is up to the core testing team on how they would like to use the gamer’s experience. They can collect logs and reports or contact the gamer for their experience and pain points. However, beta releases are restricted in number, and only a few people are allowed access.
Once complete, the early access is restricted through a notification, as shown in the above image. Beta testing explores bugs that only a gamer can point out. We can also witness beta access programs for other applications, such as web applications or fintech native applications. However, they are rare due to the minimum risks involved, and the focus is more on maximum sign-ups.
Software testing might not be so flexible when it comes to software application testing. Since they are restricted, any suggestions and feedback may revert back to a “not a requirement” answer, which is fine because it may ripple into other possible changes in the requirements that no customer would want. This makes software testing a bit more complex, even with lower complexity.
Software testing is primarily based on theoretical knowledge. When we learn software testing, we learn about designing, coverage calculations, writing scripts using predefined methods, etc.
Game testing, on the other hand, is much more practical, and no institute teaches it explicitly as it lacks theory. When a tester starts testing a game, he just has a premise in hand, but things can quickly take a turn, which is expected and recommended for better game quality.
Therefore, it might take a lot of time for someone new to game testing to understand how to approach each element and explore bugs without any predefined scripts.
These differences help us understand the complexity a game testing environment brings with it and how it cannot be clubbed together with software testing. Leaving aside software testing now, let’s dive a bit deeper into game testing and how we start and follow the approach towards it.
The Game Testing Life Cycle is a part of the Game Development Life Cycle, which is divided as follows:
The testing part here is where the Game Testing Life Cycle begins. This life cycle is completed in six phases:
The first phase is planning the game testing. This phase is not as strict as software testing’s planning phase. Here, we make a rough sketch of the basic features, what areas are improved, how they are improved, and what previous bugs have been fixed. Unlike software testing, we do not plan every step that we need to follow during the testing phase.
In the next phase, we prepare testing environments, devices, specifications, and everything else required for game testing. If something needs to be reported, the documents or a bug list is prepared to verify any fixes.
In this phase, the testers start the testing process with methods described in this post. They act as gamers while always looking out for bugs and defects in the application. The testers try to explore the application and even document their playing experience.
All our findings and exploration of the application, including verifying existing bugs, need to be reported in test reports created in this phase.
As we discussed, game testing is a process of exploring the application without following any strict plans. Due to this, we may find a lot of improvements that cannot be documented as bugs as we would in software testing.
Therefore, in the game testing, we include a feedback cycle for teaming up with the developers to discuss the bugs, improvements, and everything else reported during the previous phases. The team then decides the path to take and works on those feedback accordingly.
Repeat all the processes from Step 1 (Planning) to re-verify the improvements, bug fixes, and everything else on the updated build to make sure we release a high-quality application.
These phases can be further broken down into more sub-phases, but the cycle's gist should remain the same.
Software testing has a method called usability testing that involves hiring users to operate the application and ask them questions, take feedback, or analyze their actions. This process when done on a game application is called “Playtesting,” and the testing type is called a “Playtest”.
Playtesting is a process of managing quality control of the game application by hiring gamers from across the globe who find defects in the application. This is similar to what the tester would do, but in playtesting, we involve professional gamers who do not play as gamers but just to point out the bugs.
They explore each corner of the application and bring their gaming experience with it, which helps not only in finding defects but also in providing feedback to include elements that only a gamer can provide.
Playtesting cannot be done at the end of development. Things become too complex, and time to deliver is very little to make any major change. However, if defects could be explored at a very early stage, we can do it in minimum time. Due to this, playtesting is conducted at various levels, which are discussed below.
Playtesting can be conducted at four different levels:
A similar thing happens with software testers as their technical eye may overlook certain things as they already know them. Blind playtesting, therefore, targets normal users without any game experience to understand the new user's behavior. Testers record their actions and understand if they need to move things for a better gameplay experience, especially for new users. Organizations can club blind playtesting with beta testing as well.
Once all four levels are completed, the game application is released to the end users on the platform it is built for.
While functional and non-functional issues continue to be a part of game testing (like software testing), we can expect a new range of bugs in this scenario. Having a basic knowledge about them beforehand will help us explore critical bugs outside of game functionalities.
Such bugs are labeled as “Crashed” or “Hanged,” determining a stage beyond which the execution of the game stops automatically. In most cases, the user is required to start from the beginning, downgrading the user's game experience.
For instance, a box is expected to have six sides as it is a cube. Or a character should put right leg after left leg while walking. Such bugs require careful analysis of each object placed on a screen during gameplay. It certainly makes things harder for a tester but, in the end, results in a perfect game application as well.
It has become so essential that every game user does expect this function on any game they download from the store. Therefore, for a game developer, it becomes crucial to put audible elements in various places. As a game tester, it becomes essential to test those elements as they enhance the overall game experience.
On the other hand, the first thing any experienced game user will notice is the graphics, and the downside of which is that they can catch bugs very easily due to that. The following image shows two images of the same scene where one has slightly inferior graphics than the other:
The recent advancements in game engines have produced extremely high graphics in video games. For instance, the following is a screenshot of Starfield created on Creation Engine.
For graphics that look like a real-world scene, testers should ensure that the main characters and all the elements on the screen complement the graphics intended by the developers.
For instance, an address can be understood by the user easily. However, game applications have stories and narratives, which makes the textual elements similar to subtitles that can be spoken and need to be understood to understand the game application. Their relevance is, therefore, more than what we see on a web application.
But they need to pay the bills and keep the organization running. For this, they need a medium to earn, which generally comes from in-app purchases, either for ad-free experiences or customizable elements.
Since this is the only way to earn for the businesses, testers need to make sure that these functions work smoothly and that the purchases always go through unless interrupted by the user himself. Such bugs are critical and should be escalated as soon as they are found.
A basic puzzle-solving game, too, should start from the same level at which the user left it last solved. A bug in this application section could frustrate the user and prove costly for the organization.
Covering these types of bugs in game testing is enough to ensure a high-quality game application.
Game testers try to follow various techniques to explore the bugs in the game applications. Different techniques focus on other areas of the app and help improve the overall quality of the application. The most popular techniques followed by game testers are listed below.
The only issue for a tester while working on combinatorial testing techniques is the number of options modern game applications have. When we start making the list of the combinations, we realize how hard it is and how much time it demands from a tester.
To tackle this problem, a game tester may look for solutions on the Internet that contain a few websites that take the inputs and generate an Excel sheet with all the combinations. Unlike software applications where data driven testing can take over for the next step, this part needs to be conducted manually in the game application.
For instance, many independent organizations conduct competitions for shooter game multiplayer applications at a very large scale. During the competition, a sudden surge in traffic is expected not only because of players but also from broadcasters and other viewers. A predefined threshold value of load helps such events to be conducted smoothly and efficiently run the application on average days.
Along with these techniques, other techniques complement them too and depend on the tester if they wish to adopt in the existing cycle. However, the above-listed techniques are certainly enough to test the quality of the application successfully.
Key performance indicators are used by testers to analyze the areas that are weak and need more improvements. These KPIs can be measured either before or after installation. Before installing game testing KPIs, we look at the load a game app can take, the average bootup time, frame rate analysis, etc.
However, since the environment inside the organization is close to optimum, the after-install indicators (that come directly from the real-world environment) are much more helpful than the before-install indicators.
Therefore, this section will focus on the same with measurements that help testers optimize app quality.
The testers can analyze the crashes per n users where n can depend on the sensitivity the organization can withstand. An increasing number over time is a matter of concern and should be raised with appropriate teams.
However, a decreasing graph can point towards an existing bug that possibly no one had reported. A deeper analysis can lead us to the root cause and again analyze this key performance indicator in the future to understand if the cause was the same as we thought or if something else is in the way.
These four KPIs indicate the current situation of our application in the real world and its probable future if it continues to be the same way. Leaving these KPIs unattended can make the application unpredictable, which could lead to the consumption of more resources that no organization would want.
As a game developer, it's crucial to thoroughly test your video game to ensure it runs smoothly and can handle many players without crashing.
Remember, your video game can suddenly become popular worldwide and attract many players. That's why you must ensure your game can handle all those players without issues. And this is where game testing tools come in handy.
Let's look at some popular ones that can help ensure your game is top-notch.
With LambdaTest, you gain access to a real device cloud with access to 3000+ browsers, devices, and platforms. This enables you to conduct comprehensive game testing on real Android and iOS devices, ensuring your game performs flawlessly in real-world scenarios.
Additionally, LambdaTest provides the flexibility to test your games on a virtual testing cloud, encompassing Android Emulators and iOS Simulators. This virtual environment allows you to simulate various device configurations, further expanding your testing possibilities.
By leveraging LambdaTest, you can evaluate your video games, identifying and addressing issues that could impact gameplay quality. This thorough testing process ultimately results in a higher-quality gaming experience for your players.
This tool closely monitors essential aspects of video games, like how much memory they use, how quickly they drain your device's battery, and how smoothly they display images (known as frame rates).
Using BugSplat, you can identify and work on the most critical issues within minutes, ensuring your game is back up and running smoothly. BugSplat doesn't just stop at finding issues; it also helps you understand why they happened, making it easier to solve them.
After going through all the theoretical analysis on game testing, the question is, how can we initiate the actual process and explore all the defects of a game? For this, we will use LambdaTest, an AI-powered test orchestration and execution platform, to perform manual and automated testing at scale.
As an introduction to LambdaTest, consider it as a companion in your game testing journey that asks for your minimum time and provides you with all the requirements to conduct it successfully. It provides an online device farm of real browsers, devices, and platforms for game testing. Moreover, you can even test your games on a virtual testing cloud of Android Emulators and iOS Simulators.
You can also automate your game testing with LambdaTest using frameworks like Appium, Espresso, and XCUITest.
Subscribe to the LambdaTest YouTube Channel and stay updated with the latest tutorials around mobile app testing , Appium automation , and more.
As a cloud-based solution to all the testing problems, LambdaTest does not need heavy infrastructures and a network of systems to run the tests. It just requires a sign-up from your side, which is free for everyone.
Once sign-up is done, log in with your credentials to open your LambdaTest Dashboard.
Since games can exist on an online URL or native mobile applications, you can choose the method by which you wish to test your game application. You can also upload apps from the Google Play Store, Apple App Store, and more.
For this demo, we will pick the native mobile game app and test it on real devices.
The test session will start, and the application will be installed on the selected device specification.
From here, the testers can navigate through the game as they would on a physical device. They can also use third-party integrations or other popular tools for an enhanced experience from the same screen.
With that being mentioned, it is also true that game testing can be done on physical devices as well. But the problem is the number of devices you have to test in. Throughout this game testing tutorial, we focused on how risky it is to deploy a game application without proper testing. This results in multiple testing phases, and the testers must be sure about the performance of all the devices they release.
This is a cost-heavy task, and adding it with regular maintenance and procurements, many organizations would hesitate to go forward. Hence, a cloud-based solution is an optimum choice where you don’t need to worry about anything to set up, execute, or maintain from one point to another. It is lighter on the pocket, and with real devices on board, the experience is similar to a physical device.
Note : Automate game testing across 3000+ real Android and iOS devices. Try LambdaTest Now!
After exploring all the corners of game testing and its execution, we also need to prepare for the challenges we will face. Although what may be termed a “challenge” is personal to a team member and organization, the most frequently troubling ones are listed below.
The challenge is the number of devices we encounter when we include desktops and mobile in the target devices. Hundreds of manufacturers keep releasing new versions of mobile devices, OS, browsers, desktops, and everything that needs an upgrade. This makes our target device list huge, and testing something as big as a game application on all of those is a challenge.
However, it is an easy way through for consoles and VRs as there are only a couple of devices, but by limiting the target devices, we also limit the number of users.
A lot of the experts today recommend 8GB of RAM for use in Android, but that just restricts the number of users we can cater to. This is a huge challenge for a tester as developers often provide the minimum requirements based on the APIs and technologies they are using.
They pick it up from the official channels, which is theoretical in many ways. Having to measure RAM usage on various functions and accurately identifying the weak areas is a tough job.
Take a few minutes and just note how many elements are there on this home page. The buttons we see are each one particular function that will take us to another screen and is a large functionality.
It will contain multiple other functionalities also. Add this to the functionalities that will be active when we start the game including the complexities involved in the main character. It is obvious that testing a game application is overwhelming, and there are just too many pieces to consider. It is a challenge we cannot ignore or prevent but just have to deal with to ensure a high-quality game for the user.
On other software, we can put a loader, and the user can just wait, latency as small as 500ms can potentially render the graphics a lot later, which is frustrating for the game user, especially in a multiplayer environment.
A tester may be technically excellent but not have used a game application in a decade. Or we may have a hardcore game app user who needs to learn about a testing framework. Such job requirements are hard to satisfy, and as a result, we get delayed testing.
Each player has their own game but is also part of a team and a common experience. Such a thing is hard to develop and test because of the accuracy and consistency required in this playing style.
If person A shoots someone, another person B should also see that on their screen simultaneously if there are no network lags. Or if person A is racing with person B, their position should be accurately seen on both screens. Therefore, the number of scenarios is huge and even greater when the number of players who can play together increases.
Testing a multiplayer game for perfect accuracy is challenging because of the limited resources to prove the similarities between the two.
They hire professional testers, approach normal users, and the testers themselves measure the engagement through their own experience. But all of this is still not enough just because the sample size is too small, and the experience of one could be hugely different than the experience of another user. When millions of users play the game, can counting the experience of a dozen people give us accurate measures? This is a challenging question to answer, and testers are never sure about it.
Game testing is a complex and nondeterministic path that testers take without knowing what journey they are embarking on. As if the extraordinary number of functions a game possesses is not enough, the number of platforms that can process a game application has also increased over the years. All of this makes game testing a challenging but exciting atmosphere worth experiencing if you are engaged in games and have an eye for finding defects.
This guide uncluttered the complex net of game testing by exploring its strengths, weaknesses, and often hidden areas unless testing is started. Hope this game testing guide helps you for your next adventure with game applications to test them better.
Harish Rajora, He is a computer science engineer. He loves to keep growing as the technological world grows. He feels there is no powerful tool than a computer to change the world in any way. Apart from his field of study, he likes reading books a lot and write sometimes on Twitter.
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