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How to use create_call_analytics_category method in localstack

Best Python code snippet using localstack_python

GeneralCategories.py

Source:GeneralCategories.py

1import boto32transcribe = boto3.client('transcribe', 'us-west-2')3# Lost credit card4transcribe.create_call_analytics_category(5    CategoryName="lost-card",6    Rules= [7                {8                    "TranscriptFilter": {9                        "TranscriptFilterType": "EXACT",10                        "ParticipantRole": "CUSTOMER",11                        "Targets": [12                            "lost my card",13                            "lost my credit card",14                            "lost",15                            "is missing",16                            "can't find",17                            "cannot find",18                            "find"19                        ]20                    }21                }        22            ]23)24# Card declined25transcribe.create_call_analytics_category(26    CategoryName="card-declined",27    Rules= [28                {29                    "TranscriptFilter": {30                        "TranscriptFilterType": "EXACT",31                        "Targets": [32                            "my card was declined",33                            "my credit card was declined",34                            "declined",35                            "can't pay",36                            "cannot pay"37                        ]38                    }39                }        40            ]41)42# Card stolen43transcribe.create_call_analytics_category(44    CategoryName="stolen-card",45    Rules= [46                {47                    "TranscriptFilter": {48                        "TranscriptFilterType": "EXACT",49                        "ParticipantRole": "CUSTOMER",50                        "Targets": [51                            "my card was stolen",52                            "stolen",53                            "robbed"54                        ]55                    }56                }        57            ]58)59# Cancel card60transcribe.create_call_analytics_category(61    CategoryName="cancel-card",62    Rules= [63                {64                    "TranscriptFilter": {65                        "TranscriptFilterType": "EXACT",66                        "Targets": [67                            "cancel my card",68                            "cancel your card",69                            "cancelled your card",70                            "card was cancelled",71                            "cancelled the card",72                            "was cancelled"73                        ]74                    }75                }        76            ]77)78# Savings account79transcribe.create_call_analytics_category(80    CategoryName="savings-account",81    Rules= [82                {83                    "TranscriptFilter": {84                        "TranscriptFilterType": "EXACT",85                        "Targets": [86                            "savings",87                            "debit",88                            "debit card",89                            "savings account"90                        ]91                    }92                }        93            ]94)95# Insurance96transcribe.create_call_analytics_category(97    CategoryName="insurance",98    Rules= [99                {100                    "TranscriptFilter": {101                        "TranscriptFilterType": "EXACT",102                        "Targets": [103                            "insurance",104                            "coverage",105                            "damage",106                            "deductible",107                            "insurance policy"108                        ]109                    }110                }        111            ]112)113# Money withdrawal114transcribe.create_call_analytics_category(115    CategoryName="withdrawal",116    Rules= [117                {118                    "TranscriptFilter": {119                        "TranscriptFilterType": "EXACT",120                        "Targets": [121                            "withdraw",122                            "withdrawing",123                            "get money",124                            "get cash",125                            "withdrawal",126                        ]127                    }128                }        129            ]130)131# Loans132transcribe.create_call_analytics_category(133    CategoryName="loans",134    Rules= [135                {136                    "TranscriptFilter": {137                        "TranscriptFilterType": "EXACT",138                        "Targets": [139                            "loan",140                            "loans",141                            "borrow",142                            "interest rate"143                        ]144                    }145                }        146            ]147)148# Investments149transcribe.create_call_analytics_category(150    CategoryName="investments",151    Rules= [152                {153                    "TranscriptFilter": {154                        "TranscriptFilterType": "EXACT",155                        "Targets": [156                            "investment",157                            "investments",158                            "portfolio",159                            "stock",160                            "trade"161                        ]162                    }163                }        ...

CustomerCreateCategories.py

Source:CustomerCreateCategories.py

...11import time12import boto313transcribe = boto3.client('transcribe', 'us-west-2')14# Overall positive15transcribe.create_call_analytics_category(16    CategoryName="c-entire-call-positive",17    Rules= [18          {19            "SentimentFilter": {20                "ParticipantRole": "CUSTOMER",21                "Sentiments": [22                    "POSITIVE"                    23                ]24              }25        }26                    27      ]28)29# Overall negative30transcribe.create_call_analytics_category(31    CategoryName="c-entire-call-negative",32    Rules= [33          {34            "SentimentFilter": {35                "ParticipantRole": "CUSTOMER",36                "Sentiments": [37                    "NEGATIVE"                    38                ]39              }40        }41                    42      ]...

AgentCreateCategories.py

Source:AgentCreateCategories.py

...11import time12import boto313transcribe = boto3.client('transcribe', 'us-west-2')14# Overall negative15transcribe.create_call_analytics_category(16    CategoryName="a-entire-call-negative",17    Rules= [18          {19            "SentimentFilter": {20                "ParticipantRole": "AGENT",21                "Sentiments": [22                    "NEGATIVE"                    23                ]24              }25        }26                    27      ]...

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